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Refund Policy

Blizmatt

Business Legal Name: HARSH KUMAR GUPTA
Effective Date: 16th February 2026
Contact Email: admin@blizmatt.com

At Blizmatt (https://ebooks.blizmatt.com/), we provide high-quality E-books and digital educational assets. Because our products are digital files delivered via instant download or email, they are deemed “used” upon delivery. Therefore, we maintain a strict refund and cancellation policy as outlined below.

1. No Refund Policy

Due to the nature of digital goods (E-books, PDF guides, and digital reading materials), all sales are final. Once a purchase is completed and the digital asset is delivered or made accessible, it cannot be “returned.” Therefore, Blizmatt does not offer refunds, exchanges, or credits for any reason, including but not limited to:

  • Change of mind or no longer needing the E-book.

  • Dissatisfaction with the content or information provided.

  • Accidental purchases.

  • Incompatibility with specific e-reader software or hardware devices.

2. Technical Support Guarantee

While we do not offer refunds, we are committed to ensuring you can access your purchase. If you encounter a technical issue with a file (e.g., the PDF is corrupt or the download link fails), please contact our support team at admin@blizmatt.com.

  • We will provide technical assistance to resolve the access issue within 48–72 hours.

  • Our support is limited to the delivery and file integrity of the E-book itself and does not include general technical support for your personal devices or third-party reading apps.

3. Duplicate Purchases

In the event of a proven accidental duplicate purchase (buying the exact same E-book twice within a 24-hour period), we may, at our sole discretion, offer a credit toward another product or process a refund for the duplicate transaction, provided that the duplicate link has not been accessed or downloaded.

4. Cancellation Policy

  • Digital Products: Since delivery is instantaneous, there is no “cancellation” period between payment and delivery.

  • Subscriptions (If applicable): If you are on a recurring billing plan for a library of E-books, you may cancel your subscription at any time through your dashboard. Your access will remain active until the end of the current billing cycle, but no pro-rated refunds will be issued for the remaining period.

5. Payment Gateway & Disputes

  • All transactions are processed through secure gateways like Cashfree and Razorpay.

  • Raising a chargeback or dispute without first contacting our support team is a violation of our Terms of Use and may lead to the permanent suspension of your account and access to all previously purchased assets.

6. User Responsibility

By purchasing from ebooks.blizmatt.com, you acknowledge that:

  • You have read the product description and contents.

  • You possess the necessary software (such as a PDF reader) to utilize the digital assets.

  • You understand that digital products are non-refundable.

7. Contact Us

For any questions regarding this Refund Policy, contact us at:

  • Email: admin@blizmatt.com | info@blizmatt.com

  • Phone: +91 92342 20213 | +91 99735 96593 
  • Our Address: N Road Bistupur, Jamshedpur, Jharkhand – 831001

  • Instagram: @blizmatt_official

    In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are provided below:

    Grievance Officer: Harsh Kumar Gupta
    Email: admin@blizmatt.com