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Shipping and Delivery Policy

Blizmatt

Business Legal Name: HARSH KUMAR GUPTA
Effective Date: 16th February 2026
Contact Email: admin@blizmatt.com

At Blizmatt (https://ebooks.blizmatt.com/), all our products—specifically E-books and digital educational assets—are delivered digitally. We do not sell or ship any physical goods. This Shipping & Delivery Policy explains how digital products are delivered once a purchase is completed.

1. Nature of Products (Digital Only)

All items available on Blizmatt E-books are digital assets, such as:

  • E-books (PDF/Digital formats)

  • Educational Guides

  • Digital Reading Assets Since these products are non-physical, no physical shipping or courier delivery is required or provided.

2. Delivery Timeline

Instant Access After Successful Payment: Once your payment is successfully processed through Cashfree, Razorpay, or another secure payment gateway, you will gain immediate access to your digital purchase. Delivery is typically instant and occurs through:

  • Immediate Redirect: You will be redirected to a download or access page immediately after payment.

  • Email Notification: An automated email containing the download links or E-book access instructions will be sent to your registered email address.

  • Dashboard Access: If you have created an account, the E-books will be available in your personal dashboard under “Purchases” or “Downloads.”

If Payment Shows as Pending: In cases where a payment status is pending or under review by the payment gateway, delivery will occur automatically as soon as the gateway confirms the successful transaction.

3. Delivery Method

Digital products are delivered through:

  • Direct Download: Accessible via your user dashboard at ebooks.blizmatt.com.

  • Secure Links: Links provided via email or on-site for immediate viewing or saving.

  • Digital File Delivery: Instant download of files (e.g., PDF) for use on your personal devices.

4. Handling Delivery or Download Issues

If you face any issues such as:

  • Unable to access your purchased product

  • Download buttons not working

  • Payment completed but didn’t receive the product

  • Missing access to the product Please contact us immediately at admin@blizmatt.com or via WhatsApp at +91 92342 20213 and include:

  1. Your Order ID

  2. Registered email address

  3. Screenshot of the payment confirmation (if applicable)

We will resolve delivery/access issues within 1–2 business hours during working hours.

5. Access Duration

  • Single Purchase: Your access link is typically valid for multiple downloads to ensure you can securely save the file.

  • License: Your purchase entitles you to a license to use the E-book as per our Terms of Use. Access is tied to the account used during the purchase.

6. No Physical Shipping

Since Blizmatt deals exclusively in digital content:

❌ No physical packages
❌ No courier tracking numbers
❌ No shipping charges
❌ No estimated delivery dates

Your purchase is purely digital and instantly accessible upon account activation.

For more details on how it works, you can also contact us at +91 92342 20213

7. Delivery Confirmation

The following actions serve as legal proof of delivery for digital products:

  1. The successful transmission of the E-book download link to your email.

  2. The logging of a “Download” or “Link Click” event in our system associated with your transaction.

8. Responsibility of the User

Users are responsible for ensuring they provide a valid email address and have the necessary software (PDF reader/E-book viewer) to utilize the assets. Blizmatt is not responsible for delivery failure caused by incorrect email entries or lack of technical environment readiness.

9. Changes to This Shipping / Delivery Policy

Blizmatt reserves the right to update or modify this policy at any time. Any changes will be posted on this page. Your continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

For any questions regarding the Shipping Policy, contact us at:

  • Email: admin@blizmatt.com | info@blizmatt.com

  • Phone: +91 92342 20213 | +91 99735 96593 
  • Our Address: N Road Bistupur, Jamshedpur, Jharkhand – 831001

  • Instagram: @blizmatt_official

    In accordance with the Information Technology Act, 2000 and rules made thereunder, the contact details of the Grievance Officer are provided below:

    Grievance Officer: Harsh Kumar Gupta
    Email: admin@blizmatt.com